Safer Gambling at Fitzdares
At Fitzdares, we want all our members to have a great experience and to enjoy the entertainment that our Sports Betting and Casino products can provide. We are committed to a providing secure, socially safe and fair service to all our customers and we are pleased to have loyal visitors coming back to use our products again and again.
We believe gambling is something that should be enjoyed responsibly and safely at all times. Whether you are a beginner or an experienced gambler. However, for some customers playing online can become a problem.
Safer Gambling information and tools are available for all to use and are not aimed only for those who either have a gambling problem or are the most at risk of developing one. It is the best approach for everyone!
What Fitzdares does to keep gambling enjoyable
- Investing in our safer gambling tools and account monitoring processes
- Investing in training our staff to recognise the signs of changing behaviours by our members as well as exceeding industry standard support
- Investing in monitoring tools to help us provide early-stage support to players most at risk of losing control of their gambling
- Methods to help you stop gambling altogether, if this is the best way to support you, such as self-exclusion
- Providing important support information such as GamCare that can offer specific counselling, help, advice or treatment
- Regularly checking in with our members via telephone, text and e-mail to ensure they're continuing to enjoy their gambling whilst with Fitzdares in a safe and sustainable manner.
Should you have any questions about Safer Gambling at Fitzdares, you can call the office on 020 7851 5407, or you can contact our Compliance Team via [email protected].
